PLUXNYC – Terms of Service

Welcome to PLUXNYC. These Terms of Service ("Terms") govern your access to and use of the PLUXNYC website and your purchase of our products, including T-shirts, sweatshirts, hoodies, perfumes, fragrances, and beauty products.

By accessing our website or placing an order, you agree to these Terms. Please read them carefully before using our website.

1. Business Information

Business Name: PLUXNYC

Business Address:

5051 41st St

Sunnyside, NY 11104

United States

Customer Support Email: supportpluxnycshop@gmail.com 

PLUXNYC sells clothing, fragrances, perfumes, and beauty products through its online store. Product availability, descriptions, prices, and shipping information will be displayed on the website and may change from time to time.

2. Acceptance of Terms

By accessing or using our website, you agree to comply with these Terms of Service and any applicable laws and regulations.

If you do not agree with these Terms, please do not use our website or place an order.

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the website after changes are posted constitutes acceptance of the revised Terms, to the extent permitted by law.

3. Eligibility to Use Our Website

You must be legally capable of entering into a binding agreement to place an order.

Our website is not directed toward children under 13. If we become aware that we have collected personal information from a child under 13 without the required parental consent, we will take appropriate steps consistent with applicable law.

If your jurisdiction has a higher age requirement for certain activities, that requirement may apply.

4. Products & Product Information

We make reasonable efforts to ensure that product descriptions, images, colors, sizes, prices, and availability are accurate.

However:

• Product colors may appear differently depending on your device or screen settings.

• Product packaging and appearance may change from the manufacturer's updates.

• Product availability may change without notice.

• We do not guarantee that every product description, image, or other website content will always be complete, accurate, or error-free.

We reserve the right to correct errors, update product information, and limit product quantities, subject to applicable law.

Beauty & Fragrance Products

Customers should review product descriptions, ingredients, usage instructions, and any relevant warnings before purchasing beauty or fragrance products.

PLUXNYC does not guarantee that a product will be suitable for every individual's skin, allergies, sensitivities, or personal preferences. If you have concerns about a product's ingredients or suitability, consult an appropriate qualified professional before use.

5. Orders & Order Acceptance

When you place an order through our website, you are submitting a request to purchase the selected products.

After placing an order, you may receive an order confirmation email. An order confirmation acknowledges that we received your order; it does not necessarily mean that the order has been accepted or shipped.

We reserve the right to refuse or cancel an order where permitted by law, including in situations involving:

• Incorrect pricing or product information.

• Suspected fraudulent or unauthorized transactions.

• Product unavailability.

• Shipping or billing information issues.

• Suspected misuse of promotional offers.

If we cancel an order after payment has been received, we will provide an appropriate refund in accordance with applicable law.

6. Prices & Payments

Product prices are displayed on our website and may change without notice before an order is placed.

You agree to provide accurate billing and payment information when placing an order.

Payment processing may be handled by third-party payment providers. Your use of a payment method may also be subject to that provider's terms and policies.

We do not knowingly request or store your complete payment-card details outside the payment processing systems used for your transaction.

Any applicable taxes, shipping charges, or other fees will be disclosed during checkout, where required.

7. Shipping & Delivery

We aim to process and ship orders within the timeframe communicated on our website or during checkout.

Delivery times may vary depending on:

• Shipping destination.

• Selected shipping method.

• Carrier delays.

• Weather or other circumstances beyond our reasonable control.

• Incorrect or incomplete delivery information.

Customers are responsible for providing accurate shipping details.

If an order is delayed or cannot be shipped within the applicable timeframe, we will provide any required notice and available cancellation or refund options under applicable law.

For more information about returns and refunds, please review our Return & Refund Policy.

8. Returns, Refunds & Exchanges

Our returns, refunds, exchanges, and replacement procedures are described in our Return & Refund Policy.

The policy covers eligible T-shirts, sweatshirts, hoodies, perfumes, fragrances, and beauty products.

Nothing in these Terms limits any non-waivable rights or remedies available to customers under applicable law.

9. Promotions & Discounts

PLUXNYC may offer promotional codes, discounts, sales, or special offers.

Promotional offers may have specific terms, including expiration dates, product exclusions, usage limits, or minimum purchase requirements.

Unless otherwise stated:

• Promotional codes cannot be combined.

• Offers may not be exchanged for cash.

• We reserve the right to correct errors or withdraw an offer where permitted by law.

• Any additional terms presented with a promotion will apply to that offer.

We will not use promotional terms that are misleading or inconsistent with applicable consumer protection requirements. The FTC requires online advertising and marketing to comply with truth-in-advertising standards.

10. Intellectual Property

All content on the PLUXNYC website, including text, logos, graphics, product images, website design, and other materials, may be owned by or licensed to PLUXNYC or its content providers.

You may use our website for personal and lawful shopping purposes.

You may not, without appropriate permission:

• Copy or reproduce website content for commercial purposes.

• Use PLUXNYC branding or logos in a way that suggests unauthorized affiliation.

• Modify, distribute, or republish our proprietary content.

• Use automated methods to extract or reproduce website content in violation of applicable restrictions.

All rights not expressly granted are reserved by their respective owners.

11. Prohibited Uses

You agree not to use our website to:

• Engage in unlawful activities.

• Commit fraud or attempt unauthorized transactions.

• Interfere with website security or functionality.

• Introduce malicious software or harmful code.

• Impersonate another person or business.

• Abuse promotional offers or payment systems.

• Collect or misuse personal information belonging to other customers.

• Violate the rights of PLUXNYC or third parties.

We may restrict or terminate access to the website where reasonably necessary and permitted by law.

12. Third-Party Services & Links

Our website may use third-party services, including payment processors, shipping carriers, analytics providers, and other technology providers.

Third-party services may have their own terms and privacy policies. PLUXNYC is not responsible for the independent practices of third parties that operate outside our control.

Where our website includes links to external websites, those links are provided for convenience. We do not guarantee the accuracy, availability, or content of external websites.

13. Privacy & Personal Information

Your use of our website may involve the collection and processing of personal information, such as your name, email address, shipping address, and order details.

Please review our Privacy Policy for information about:

• What personal information we collect.

• How we use and share personal information.

• Cookies and tracking technologies.

• Your applicable privacy rights.

• How to contact us about privacy concerns.

Our privacy disclosures should accurately reflect the technologies and third-party services actually used on the website. The New York Attorney General has emphasized that website privacy representations and controls should be truthful and function as described.

14. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the PLUXNYC website and its content are provided on an "as available" and "as is" basis.

We do not guarantee that:

• The website will always be available or uninterrupted.

• The website will be free from errors or security vulnerabilities.

• All content will always be accurate or complete.

• The website will meet every individual user's expectations.

This section does not exclude or limit warranties, rights, or remedies that cannot legally be excluded or limited under applicable law.

15. Limitation of Liability

To the maximum extent permitted by applicable law, PLUXNYC and its applicable service providers will not be liable for indirect, incidental, special, or consequential losses arising from your use of the website or purchase of products, except where such liability cannot legally be excluded or limited.

Nothing in these Terms excludes or limits liability for matters that cannot lawfully be excluded or limited, including applicable consumer rights and any liability that cannot be waived under law.

Any limitation of liability should be reviewed for enforceability under the laws applicable to your business and customers.

16. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or reasonable costs arising from your unlawful use of the website, violation of these Terms, or infringement of third-party rights.

This provision does not require you to indemnify PLUXNYC for matters where such an obligation would be prohibited or unenforceable under applicable law.

17. Governing Law

These Terms will be interpreted in accordance with applicable laws.

To the extent legally permissible, the laws of the State of New York may govern these Terms, without regard to conflict-of-law principles.

Mandatory consumer protection laws applicable to your location will not be excluded by this provision.

Important: A specific court jurisdiction, venue, or binding arbitration clause should be added only after legal review to ensure it is appropriate for your business and customers.

18. Changes to These Terms

We may update these Terms of Service from time to time.

When we make changes, we will update the "Last Updated" date at the top of this page. Your continued use of our website after changes are posted may constitute acceptance of the updated Terms to the extent permitted by applicable law.

19. Contact Us

If you have questions about these Terms of Service, please contact us.